Etsy order tracking is the quickest and most convenient way to monitor your packages’ status and projected arrival date. You can track your Etsy order status with one click.
Want to know how?
In this article, we will show you everything you need to know about Etsy order tracking. Not only that, but we’ll also teach you how to monitor your Etsy order status.
Table of Contents
- What is Etsy?
- Is Etsy Safe?
- Etsy Order Tracking Status: Explained
- How to do Etsy Order Tracking?
- How Long Does it Take Etsy to Ship?
- What Is an Estimated Delivery Date on Etsy?
- How Much Does it Cost to Ship on Etsy?
- What to Do When My Etsy Order is Stuck in Transit?
- How Long Do Etsy Packages Stay in Pre-transit?
- What Do I Do If I Didn’t Receive My Order or an Item is Missing?
- FAQs Order Tracking
- Final Thoughts on Etsy Order Tracking
- How Can Metricks Help You
What is Etsy?
Etsy is an American eCommerce platform that focuses on connecting creative sellers with buyers. It allows you to purchase vintage items, including unique creative arts that are hard to come by elsewhere.
On Etsy, most of the products are handmade. Etsy sells the following items:
- Craft supplies and crafts
- Artisanal cuisine
- Homemade personal care products
- Accessories and costume
Many creators sell vinyl stickers, stationery items, journals, and other printed items you can download online. However, an item must be at least 20 years old to be considered vintage.
Examples of products that fall under this vintage category are; costumes, clothes, accessories, jewellery, pictures, housewares, games, books, and toys.
Is Etsy Safe?
Etsy is relatively safe! It is a trustworthy place to shop because of its secured form of payment, customer protection, and rating system.
This online marketplace has been in business since 2005 and has handled billions in sales. On Etsy, there are billions of reliable merchants.
If you buy anything on Etsy and don’t receive it, or if you received what you least expected, address the matter with the seller first.
Then, you can file a complaint with Etsy if a seller is sluggish, dishonest, or can’t agree. However, read the Etsy business policy and shipping information before purchasing.
Etsy Order Tracking Status: Explained
The Etsy order status on your Purchases page shows the position of your order in the delivery process. Here are different shipping statuses you may come across while doing Etsy order tracking:
- Where your Etsy order status shows “shipped,” it means the seller has processed your order on Etsy and has sent it.
- If the Etsy order status states “Not Shipped,” it means the seller has not finished processing your order or sent it.
- If your Etsy order status states “Pre-transit,” it implies that a seller has added a tracking number, which is being scanned at the shipment facility.
- Etsy order status will show “in transit” if the seller has successfully shipped your order.
- “Delivered” is a confirmation that you have received your order. You can now write a review.
If the estimated delivery date has passed and your item still displays as “Not shipped, the Etsy seller may have forgotten to register the order as complete or he is yet to dispatch it. For further assistance, locate your Purchases page and click “Help with the order.”
How to do Etsy Order Tracking?
Order tracking is a system of monitoring online orders. It provides customers with real-time order status and order progress data. One can always do Etsy order tracking to monitor the progress of an order. Etsy order tracking informs clients about the location of their goods.
Etsy order tracking states when an item will arrive and how long it will take to get to its destination. It also informs customers if there is a delay in the delivery process. You can perform Etsy order tracking using the Etsy official website or app.
Fortunately, both platforms allow you to carry out Etsy order tracking using your account. However, there are a few limitations.
To begin with, Etsy sellers will not provide tracking information unless they expressly say that they would. You will always receive a notification about your Etsy order status when a seller sends your item.
However, the seller will not provide you with a tracking number to perform Etsy order tracking. Where there is a lapse, you must reach out to the vendor directly.
Lastly, you can always keep an eye out for a shipment email if you don’t have an account or if you can’t use the app or website for Etsy order tracking.
How to do Etsy Order Tracking Through the Etsy Website
To track your Etsy order status via the website, follow the procedures below:
- Go to the Etsy website. Log into your account by tapping the “Sign in” icon on the top-right edge.
- After logging in, tap on your user symbol on the upper edge, titled “You.” Then, choose “Purchases and Reviews.”
After that, locate the “Track Package” box next to the ordered item you wish to track. But if the seller records the product as sent, and you can’t find it there, the seller won’t give out tracking numbers.
You can check if Etsy order tracking is accessible.
How to do Etsy Order Tracking With the Etsy App
To track your Etsy order status by the app, follow the procedures below:
- Run the Etsy app and check if you’re signed in.
- Next, go to the taskbar at the bottom. Then select “Purchases & Reviews.”
- Hover over your app for the shipping status to the right of the store’s name until you’ve discovered whatever you’re searching for. If it’s available, a “Track Package” option will appear. Select this to gain a tracking number. If you did not see a tracking number, the vendor did not offer one.
How to do Etsy Order Tracking as a Guest
If you used guest checkout to buy a product, you will get a confirmation email. First, go to your Google Account and view your Google Store order to get more information on your shipments.
Then, provide your order number if you checked out as a guest. You will receive this email after the seller sends your goods for shipment.
If your seller has supplied a tracking number, you can do Etsy order tracking when you tap ‘Track your package’ at the top of the email.
However, you can track your Etsy order status using Ship24. Ask the seller for the tracking number if your items were transported using a third-party carrier like China Post, DHL, or FedEx.
Then, copy and paste the tracking information into the Ship24 webpage to gain information about your Etsy order status. You may track up to ten goods at once, and they don’t have to be delivered by the same courier.
Ship24 offers multi-courier detection. Thus, you don’t have to worry about which courier delivers your package. All you need are the tracking numbers, and Ship24 will take care of the rest.
Furthermore, you can verify shipment information from your order’s shipment email. To examine the Etsy order status, click on “Track Package” in the email notification.
It’s worth noting that not all couriers provide Etsy shipment tracking information. So, always contact the business to see if they have your order information.
If you have questions regarding your delivery or the Etsy parcel tracking information is missing, you can always contact the product’s seller for assistance or Etsy customer support.
What if your seller selected a delivery company that Etsy does not offer but supplied a tracking number? How can you go about it?
You may access it by going to your “Purchases page” and clicking “View Receipt” close to the order.
Some cross-border shipments will not show tracking numbers once an order leaves the departing country. But your Etsy order status will be updated after the goods arrive at their destination.
How Long Does it Take Etsy to Ship?
Etsy does not ship goods. An Etsy seller handles the shipment of goods a client orders from him. But, you can’t determine an exact timeframe for how long it takes for Etsy to ship because it varies.
Some sellers maintain delivery times of 3-5 working days. And other sellers ship the same day or the following day.
If you’re buying an item that needs customization, it may take 2–3 weeks to arrive. Or even longer. However, always read the seller’s preferred shipping estimate date.
What Is an Estimated Delivery Date on Etsy?
Your item should show up by the expected time of arrival. The projected delivery date is determined by how long it takes the seller to create and process the items for shipment. You can also determine the estimated delivery date by how long the product will spend in transit with the shipping company.
To calculate the estimated delivery date, add up the processing time with carrier transit time (Processing Time + Carrier Transit Time).
For instance, assume the processing time for an item is 3-5 days. And the carrier transit time for the shipping option you choose is typically 2-4 days.
Your estimated delivery date will be 5–9 days from now. But if the seller completes the order before the intended ship date, recalculate the estimated delivery date.
To view the estimated delivery date for your Etsy order status, go to Etsy.com:
- Select the Account icon on Etsy.com.
- Tap on Reviews and Purchases.
- The expected delivery date will appear in the top right corner of your order (if available).
As a seller, setting expected delivery dates might help you boost purchases, and it will also leave no room for unnecessary confusion.
Note that not all orders have an estimated delivery date. The seller set an estimated delivery date based on Etsy order status.
How Much Does it Cost to Ship on Etsy?
Etsy charges a shipping fee for each transaction. The business implemented this in 2018, with a 5% surcharge on shipping expenses. It means that your 5% processing fee covers the total cost of the order, including the listed price and delivery.
However, every seller determines the cost of shipping based on the overall weight and size of an item. They also calculate it based on the buyer’s location and the delivery method selected at Checkout.
What to Do When My Etsy Order is Stuck in Transit?
It’s pretty frustrating when the items you ordered are long overdue. To resolve this, go to the vendor’s website, and request that he submit a “where is my package” claim with the United States Postal Service.
Though, this process may take two or three attempts. If tracking reads, “Moving to the next facility for 3-5 days,” you should register a claim.
They may spend three days finding your shipment. If the seller cannot find your item, contact Etsy customer service.
How Long Do Etsy Packages Stay in Pre-transit?
Almost every Etsy order tracking will state “Pre-Transit” for a short period, and the time is a short duration between the label being produced and the carrier’s processed item.
This might take an hour, a week, or more if the vendor is slow in packaging and delivering your product.
It could remain in Pre-Transit for up to two days till the supplier sends the package over to the carrier.
What Do I Do If I Didn’t Receive My Order or an Item is Missing?
If you are yet to receive your purchase, check to see if it has been shipped. After reviewing the Etsy order status and noticing it hasn’t been dispatched, reach out to the seller to find out when it will arrive.
Confirm if the vendor provided tracking details of a product before sending it. Typically, the shipping service will Etsy order status updates on the location at which your order is.
In addition, if you don’t receive a tracking number, call the seller to see if they have tracking details for your transaction. Below are a few things to do if a seller ships your item but you haven’t gotten it.
Contact your neighbours around your residence to confirm if the shipment service delivered the parcel to them mistakenly.
If the seller guarantees that he has sent the package, go to the nearest local post office. Ensure to collect the shipping documents from the seller to make things easy for you. If you decide to file a claim with the shipping company, keep the buyer updated on the claim’s status.
FAQs Order Tracking
Can I Track Orders from Etsy?
Yes, you can track orders on Etsy. You can check your Etsy order status by using the website or the Etsy app. You can also use the seller’s tracking number provided (if any) to obtain complete information about the package’s transit through the shipping provider.
Does Etsy Provide Customers With Tracking Numbers?
When you buy an item from Etsy, you will automatically receive a tracking number via email.
How do I know When I Will Receive my Etsy Order?
To know when your Etsy order will arrive, go to Esty.com and click on your account icon. Then, go to “Purchases and Review”. There, you’ll find the estimated delivery date of your item.
How Long Does an Etsy Order Take to Ship to us?
Generally, Etsy predicts that shipping within a country will take 3-7 working days. And this will depend on the customer’s preferred mail class. However, packages can take 10 to 30 working days to arrive for shipping outside a country.
Can I track my Etsy Package with the Order Number?
You cannot track an Etsy package using the order number. The order number and the tracking number are two separate numbers. Clients can only monitor their packages using tracking information. Therefore, tracing a parcel using the order number is not feasible.
Final Thoughts on Etsy Order Tracking
In conclusion, you can track the progress of your shipment via the Etsy app or the official Etsy website. The Etsy order tracker tells you when and where the order was shipped, and it also shows how long it will take to reach your area.
How Can Metricks Help You
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